5 Mobile Recruiting Myths Everyone Ignores

mobile recruiting, mobile resumes, hr, recruiting, myths

Three of my are keynote speeches next week in Tulsa, OK; Hickory, NC and Denver, CO are about mobile. As I’m working on updating and re-polishing this popular presentation, I thought I would share with you 15 mobile statistics that help recruiters, human resource leaders and CEO’s understand how critical mobile is in recruitment and hiring strategies.

These are myths that are pretty standard in my conversations on mobile recruiting. Use these statistics to educate and depend your position when talking with your CEO, leadership team, hiring managers or recruiters who are skeptical about the benefits of mobile recruiting.

Mobile Job Seeker & Recruiting Myths

Mobile is everywhere. It’s now an integrated part of our lives. My mobile phone wakes me in the morning, it controls my roomba while I’m on vacation and my home lights and alarm with my automation system. My mobile phone is my office where I access spreadsheets, reports, respond to emails, texts and make the majority of my phone calls.

Chances are your candidates and job seekers are this way too. They rely on mobile for the majority of their life activities whether it’s social media communication, managing their work and personal calendars via their mobile device, or researching doctor appointments and other important information on the fly. There are more mobile phones than toothbrushes in the world. Mobile is our connection to everything in our lives.

Myth #1 – Mobile is Just Something for Millennials & Kids

  • 71% of adults in the U.S. now own a web-enabled smartphone or other wireless device. 
  • Fifteen percent (15%) of Americans ages 18-29 are heavily dependent on a smartphone for online access. Mobile use cuts across generations.

Myth #2 – Mobile is for the White & Privileged

Mobile smartphone adoption cuts across demographics, ages, and also income levels. For some demographics mobile phones are replacing desktop phones because of their multi-purpose, convenience and cost.

  • 13%  of Americans with an annual household income of less than $30,000 per year are smartphone-dependent. Just 1% of Americans from households earning more than $75,000 per year rely on their smartphones to a similar degree for online access.
  • 12% of African Americans and 13% of Latinos are smartphone-dependent, compared with 4% of whites. Mobile could be your best diversity recruiting strategy. 

Myth #3 – Nobody Responds on Their Mobile

I despise emails and ask who get my voicemail message who want a response to send me a text. The challenge with mobile is that we are always available combined with the fact that we are empowered to not answer the phone. I’ve been getting a ton of robo and telemarketer calls from mine which is why I typically let the call to go voicemail if I don’t know you. Here are some interesting mobile engagement and communication facts to consider.

  • App push notifications on mobile devices average 50-80% open rates. This is heads and shoulders better than the average email open rate of 18% according to eMarketer. 

Myth #4 – No One Applies with Their Mobile Device

Applicant tracking systems, and sometimes company career pages, don’t make it easy but mobile apply is on the rise. Since a growing number of us are on our mobile device for access to real time information, that includes visiting job board listings and company career sites. And sometimes, we even apply for jobs via our five inch screen which makes the candidate experience extremely uncomfortable and tricky.

Myth #5 – Mobile is About Apps

There are more to apps in mobile. In recruiting, there are five distinct categories including: 1) Social Media, 2) Site as in website, 3) Sourcing, and 4) Supporting. Mobile is a complicated space isn’t a channel but an important overarching part of your strategy.

  • Only a small percentage of talent acquisition teams have mobile apps. In 2013, I aggregate a list of 30 companies.

What myths am I missing? I’d love to give your myth a shoutout in one of my upcoming presentations and speaking. Leave a comment below.

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Jessica Miller-Merrell

Learn more about Jessica Miller-Merrell, SPHR, SHRM-SCP, the founder of Workology, a workplace HR resource, and the host of the Workology Podcast. More of her blogs can be found here.

Reader Interactions


  1. Jennifer says

    I think having content to review before a webinar is an excellent idea. That being said, whoever is managing the content of the articles needs to proofread as some of the sentences do not make sense. Just giving you feedback so you can make changes to a great idea.



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