Upskill HR by Workology Updates: Certificates, Platform and Courses

Last year, we launched Upskill HR by Workology, an online, on-demand learning platform for HR and recruiting. It’s been a great year full of learning, development, and growth. We’ve spent the year in beta working with over a thousand members. Based on feedback and insights from our beta members, we’ve added some new enhancements for those who are using the learning platform.

Course Completion Certificates Now Sent Via Email

While our course certificates have always been available via the member dashboard or when accessing the completed course, course certificates are now sent to members via email. Course certificates include the name of the course, the course completion date, and HRCI and SHRM recertification numbers that allow members to easily update their recertification status in one or both of the recertification systems.

Upskill HR by Workology Updates: Certificates, Platform and Courses

Platform Experience Updates

We recently updated and added new enhancements to our member platform. Members now receive their login information via email immediately upon setting up an account. Members are also redirected to a new member page that includes links, resources, and frequently asked questions to onboard them quickly and easily.

We’ve also added several membership options to Upskill HR by Workology, including a single 30-day membership for those who want access to Upskill HR for a short period of time. For example, if someone is a few HRCI or SHRM recertification credits short and needs to quickly access courses before their recertification deadline date, they can access the Upskill HR 30-day membership to get the credits they need quickly and on their schedule.

We’ve also made enhancements to Team Upskill HR functionality. Parent account admins can now access basic analytics and information to see how their team members are using the platform. We also can provide parent account admins with copies of team member course certificates.

Payment Updates

We recently switched payment and processing systems from Paypal and Stripe to Infusionsoft. Users can now add their credit card directly to the specific product invoice and receive a receipt immediately upon processing. Additionally, the Upskill HR Recertification Annual Membership and the new SHRM Certification Preparation Course now allow for payment plans to make our system more affordable for everyone.

Updated Resources and FAQ Page

Members also have access to more robust resources and support with our online support chatbot, email support, and ever-growing list of resources and information via our Frequently Asked Questions page. To access our chatbot, simply click on the box at the right-hand bottom of the page. You can also email

More GPHR and Global HRCI Credits Coming Soon

Over the next several weeks we will be adding several new courses including growing our Global Professional Human Resource Professional or GPHR offering. We will also add a new productivity class and an immigration webcast at the beginning of the new year. For those of you who have been a part of the Upskill HR by Workology beta program – friends and colleagues – thank you for your help, patience, and support. We’re continuing our mission at Workology and Xceptional HR Consulting to provide HR and recruitment practitioner resources designed and built for you. I look forward to what the coming months and year have in store for Workology, our team, and the HR industry.

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    Jessica Miller-Merrell

    Jessica Miller-Merrell (@jmillermerrell) is a workplace change agent, author and consultant focused on human resources and talent acquisition living in Austin, TX. Recognized by Forbes as a top 50 social media influencer and is a global speaker. She’s the founder of Workology, a workplace HR resource and host of the Workology Podcast.


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