LEARN Member: Frequently Asked Questions


How do I find out more about Products by Workology?

We offer HR Certification and Upskill HR products. The first is our collection of on-demand HR Recertification courses, and the second is our online HR Certification Prep Program for SHRM-SCP and SHRM-CP.

You can access our HR Recertification Plan page to select the subscription plan that’s right for you. Currently, we offer a free product, a monthly individual plan, an annual individual plan, and a team plan. For HR Certification, we are a SHRM-approved provider of the SHRM Learning System. For more information, see HR Certification Pricing and Offerings. Our classes are held online and are accessible during class time or on-demand. 


What type of resources and support does your HR Certification Class provide?

Our HR Certification Preparation Class for SHRM-SCP, SHRM-CP, and HRCI includes facilitation by certified experts. We offer 36 hours of course instruction as well as access to a private Facebook group, Certification podcast, online quizzes, flashcards, and more to prepare for the SHRM Certification Exam. Visit our shop to learn more about how we work.


If I purchase the monthly membership if I can cancel at any time? Or is it an annual membership, paid monthly?

Yes, the monthly membership is a month to month basis, you can cancel your membership at anytime with a 30 day notice by contacting [email protected]. You will then receive a final bill and access for the final 30 days. 


How do I log in to LEARN?

Visit our log-in page by clicking here. You can also access a tutorial with instructions and screenshots of logging in and accessing your course materials by clicking here.


Where can I get a receipt of my purchase by Workology?

When you make your first purchase, you should receive an email with a receipt. Receipts are always available on your member dashboard at View Past InvoicesOnce you complete your purchase, you will receive an email copy of your invoice.


How do I access my course certificates with the SHRM and HRCI recertification codes?

Once you complete a Upskill HR course, we will email you a certification of completion. You can also access your certificates by visiting the course directory and selecting the course you completed. Then select the button “print certificate” to access your certificate. You can see screenshots and instructions on how to find and print your completed course certificates

While you are completing a course and the associated lessons, you will need to mark the lesson “complete” in order to move to the next lesson or to have the course marked completed.


Where do I find your HRCI business credits?

We currently offer 24 courses with business credits for those who are SPHR certified. You can click here to access the directory (members only) and click the “business credits” drop-down menu to see all the courses approved for business credits with HRCI. You can also see a public list of all our SPHR Business Credit classes


Where do I go to access the free courses you have on Upskill HR?

Upskill HR by Workology offers two free courses to test out our on-demand learning system. Click here to register for our free plan option. You can also see our free courses by clicking here


Where do I go to change my profile or contact information?

Visit Update Your Profile Info to update your credit card or existing profile information.


Where can I go to see what my current plan is?

Visit View Your Subscriptions to see what your current plan is.


Who do I contact if I need help with my product?

You can leave a message through the chatbot on any page on this website or by emailing [email protected]. One of our team members will be in contact with you within 24 hours of your message during regular business hours, Monday-Friday.


How often do you add new courses?

We currently offer 70+ courses on facilitated by Workology. Our goal is to add new courses each quarter with a commitment of creating content for the modern HR and recruiting leader.


Access more Resources:


Update Your Profile Info | Change Your Password | Add a New Credit Card or Update Your Existing Info | View Past Invoices | Sign In | Course Directory