To say that most HR professionals have a lot on their plates is an understatement. Recruiting, onboarding, internal communications, and benefits are just a few of the many fundamental business functions that are managed by people teams and have an impact on workers throughout the entire organization. It’s critical for HR teams to streamline operations and processes where they can in order to prioritize effectively and make the most of the important work they do.
How to Save Time and Effort by Optimizing Corporate Travel
Auditing workflows, eliminating duplications and bottlenecks while automating manual procedures to support teams in maximizing productivity are some ways to avoid falling into the trap of busywork. Additionally, it can be beneficial to take a step back every three months to look at the wider picture, spot gaps and lost opportunities, and then develop stronger fundamental plans and procedures as a result. Corporate travel is one occasionally unanticipated location to locate a chance to streamline busywork at firms of every size and industry.
Keep employees engaged on the road with a seamless corporate travel experience
HR teams spend a lot of time ensuring employees are engaged and productive at work, but sometimes the employee travel experience can get overlooked. Studies show employees who get the opportunity to travel for work feel more empowered, engaged, and energized in their jobs, but road warriors can often feel stressed and unsupported when unforeseen problems arise on the road. Further complicating the experience, many legacy corporate travel tools fall behind the times when it comes to technology, frustrating road warriors and leading them to book and manage their travel on more user-friendly consumer booking apps instead of the company-provided solution.
HR teams can work to improve the end-to-end business travel experience by looking to more advanced technologies that 1) deliver more personalized search results to reduce the time and effort it takes to book and manage trips within policy, and 2) proactively assist travelers on the road in the case an issue arises. By taking the friction out of the traveler experience, HR teams will help employees stay engaged and productive whether they’re in the office or on the road.
Streamline the logistics of your candidate experience
Both the HR team and the traveler frequently find it difficult to book candidate or guest travel. Candidates and visitors must either search for and schedule travel on their own time and submit expenses via email on the backend, or the recruiter must handle all the back and forth on visitor logistics. Thankfully, it doesn’t have to be that way.
Modern corporate travel management solutions allow HR teams to invite people from outside the company to plan their own travel (within the bounds of policy, of course) at no expense to them. This not only improves the candidate’s or visitor’s perception of the company and gives them more options and flexibility, but it also saves your recruiters time and effort, allowing them to concentrate on other urgent job responsibilities.
Ensure you can reliably deliver on duty of care
Duty of care is made easier when your entire traveling workforce is booking and managing their trips within a single platform. By delivering a simplified and frictionless experience to travelers, more employees will happily adopt the corporate travel program and comply with the policies your organization has put in place. If your travelers are booking their trips through the provided tool, you have full visibility into where they are at any given time.
Today’s best corporate travel management solutions provide a live traveler map, enabling HR and travel teams to keep up with every business trip in real-time and check in with any user instantly in the case of an emergency. You can check out some of the best UK business travel management companies here.
Gather employee feedback and continuously iterate
The success of any organization’s travel program relies heavily on road warrior satisfaction, and measuring that level of satisfaction is crucial to optimization. There’s no better or more direct way to see how your current program and travel solution measure up with employees than with a straightforward survey. And of course, asking the right questions — such as how easy it is to understand policy, book a trip, and seek support — is key if you want to build the best corporate travel experience for your business and employees.
We recommend regularly surveying your organization’s travelers, and using a solution that lets you track user-centric metrics such as traveler satisfaction and adoption. By gauging the impact of your corporate travel program on your employees, you put your team in a position to easily make more thoughtful, data-driven decisions around where and how to optimize for success.
By simplifying the corporate travel experience at your organization, your HR team can help facilitate an even more productive and positive company culture, no matter where in the world your employees’ itineraries take them. By streamlining the experience for travelers, you’ll ultimately streamline the busywork associated with corporate travel for your own team to see greater productivity and engagement across the board.
Learn about how TripActions helps HR professionals streamline the business travel experience for employees, guests, and their teams.