Employee Loyalty Is the New NPS
Net Promoter Score® or NPS® was developed as a means to measure customer loyalty more quickly and accurately. In a Harvard Business Review article the creator of the system, Frederick F. Reichheld, explained that simply measuring customer retention rates isn’t enough. Attracting a high number of customers is great in the short run, but loyalty […]
Reset. Reframe. Recharge. Why I Left Facebook
I have this place I go when I need inspiration, love, comfort or direction. It’s a place that I go when times are tough, or I need a moment to reflect. I try go there every single day. When I visit, I’m brought back to this single moment that serves as my center. I’m walking […]
Bitter Employees Stay Bitter for a Reason
Last week Pajiba published a (possibly fake) open letter to the CEO of Warner Bros Studios, Kevin Tsujihara. The letter excoriates Tsujihara and other WB execs for being careless with studio money, making bad project and talent management decisions and just generally being screw ups. Bitter Employees Stay Bitter for a Reason Now, although Warner […]
Getting Started On Your Creative Job Hunt
Freelancing sounds like a great idea on paper, and it definitely is in practice as well. For one thing, you can make your own schedule. You can decide what projects to take on, and how much to charge (more or less). And since you’re getting paid by the project, you know exactly how much effort […]
4 Reasons to Avoid Hiring a Growth Hacker
Consider, if you will, an ethical software company, vowing to never be evil and to raise shares to a confident $50 stock price. Things are going according to plan until one eager HR manager decides to post a opening for a “Growth Hacker”… 4 Reasons to Avoid Hiring a Growth Hacker 1. They Don’t Get Business Development, Only […]
The True Meaning and History Behind Talent in Talent Acquisition
We use the term ‘talent’ a lot in HR and recruiting but what is talent really and how important is it to our organizations? The True Meaning and History Behind Talent in Talent Acquisition The word talent is of Latin origin meaning to scale, balance and sum. In Greek and Roman times, it was one […]
