You searched for policy, policies - Page 27 of 41

Training Employees on Customer Service with Employee Empowerment

Customer service can make or break a business. Earning a good reputation for customer service starts with interviewing and hiring customer-oriented employees, but it also requires having a philosophy that emphasizes and supports a customer-focused environment. For HR, that means setting up training so that new hires understand customer service and your company culture. Employee […]

Meeting Employees Needs Where They Are

We must meet employees where they are if we are to successfully help them. This entails taking into account the requirements of the workforce while developing policies and initiatives. We can occasionally feel tethered to our desks when working in HR. We occasionally neglect to take the time to determine what our employees actually need […]

Unlimited PTO Is Not the Enemy

We’ve all heard for years of the scandalous topic of unlimited vacation. How is that possible? It will be anarchy! No one will ever work! People will never take time off! Enough is enough folks. It’s not only possible to bring to life, it’s preferable. (IMHO) People tend to behave in the way we expect […]

The Trouble with Off the Clock Work

Off-the-clock work is a big problem for employers. Whether it is supervisors encouraging employees to work through breaks or employees who take things home to work on after hours, off-the-clock work can become costly for a company if an employee decides to seek back pay. Employees need to be paid for all hours worked. In […]

How HR Can Have a Good Relationship with Managers

How HR Can Have a Good Relationship with Managers A key to building a good HR reputation is the relationship a company’s HR department has with its managers. If managers are unhappy with HR, it is likely that they are spreading that attitude to their employees. I have worked at companies where managers go out […]