The True Lesson From Comcast: Hiring is Everything
Have you spent eight minutes of your time listening to the brutal customer service retention call between tech journalist, Ryan Bock and the retention specialist? The call itself is brutal and hard to listen to. At times, I was agonizing and wondered how Ryan, wasn’t demanding to speak to a supervisor or using obscenities on […]
Jumpstart Your Personal Branding Crusade Through Blogging
For years practitioners have been leveraging their own voice or brand through blogging platforms. So much that we created HRBlogger.info a few years ago to capture all of this content in one location. I’ve learned over the years that some practitioners are doing it all wrong. They aren’t consistent with the information they post, they […]
