Employee Satisfaction Doesn’t Matter?

I was quite taken aback by the text appearing on my screen: “Employee Satisfaction Doesn’t Matter”. As a disciple of the quality movement in the 80’s my heart skipped a beat as I thought “what is this”? It did not help that the article was written by the CEO of Gallup, Jim Clifton. Oh no, not […]

What Does the Future of Leadership Look Like?

Future of Leadership American business has done a very poor job of leadership, in fact perhaps the country has done a poor job of leadership. I find that companies often do not provide leadership training to people they promote into leadership positions. They think that by giving them a title they have imbued in them […]