Out Now: Episode 415: Registered Apprenticeship Programs in the Clean Energy Sector With Dr. Janell Hills

New to HR? Customers Can Be Wrong

I’m sure you’ve heard the saying, “The customer is always right.” While I understand why this saying came about, I’m here to tell you that it’s wrong. I’ve worked plenty of customer service jobs, in person and behind a phone, or computer screen. I’ve dealt with happy customers, angry customers, spiteful customers, and customers being […]