Why Megatrends are Creating Headaches for Employers
A recent report, “The Global Future of Work – The Future Labor Force“, has identified a number of megatrends that have the potential for creating a messy future for employers. Various Megatrends Affecting Employers Aging population According to the study the first megatrend is that an aging populations will greatly influence 2025’s labor market, extending […]
Training Employees on Customer Service with Employee Empowerment
Customer service can make or break a business. Earning a good reputation for customer service starts with interviewing and hiring customer-oriented employees, but it also requires having a philosophy that emphasizes and supports a customer-focused environment. For HR, that means setting up training so that new hires understand customer service and your company culture. Employee […]
