Secrets to Developing Workplace Listening Skills

We all know that listening is a really good thing to do and that we should do more of it, especially with people we care about. But there are so many things that can get in the way of doing this well. If you’re distracted, impatient, or want to be somewhere else, you won’t have […]

Do You Really Want “Attitude” Over “Aptitude”?

How Has “Attitude Over Aptitude” Played Out in Your Organizations? I’ve heard people say they would prefer to hire for attitude over aptitude, because they can teach the person how to do the job-but they can’t teach someone how to have a different attitude. This is a very absolute statement that sounds good on the […]