How to Communicate With the Retail Employee

Effective Communication Strategies in Retail

As I have repeatedly stated, the retail staff is in charge of serving consumers and selling your products. This is exactly what we want and hired them to do! We did not pay them to sit in front of a computer all day reading emails. As a result, communicating with those personnel is frequently tough. […]

Great Managers Need Great Teams to Thrive in Business

Importance of Excellent Managers for Building Great Teams

A study of sales teams and the need for great sales managers has revealed what I consider a truth about all teams: great teams need great managers. A blog post on the Harvard Business Review by Zoltner, Sinha and Lorimer entitled To Build A Great Sales Team, You Need a Great Manager discussed the experience of the three […]

Travel Tips for #SHRM13

7 Essential Travel Tips for SHRM Conference Attendees

Be sure to check out our SHRM Party Guide and Text ‘SHRM’ to 55678 to receive text alerts and reminders of speakers, parties and other happenings directly to your phone. Jessica proudly supports SHRM and has been a member since 2001.  Before you know it your bags will be packed, plane ticket in hand, and you’ll be […]

Hopes and Dreams for the Class of 2026

A Parent's Hopes and Dreams for their Pre-K Graduate

As I sat there, in the audience filled with proud parents, I watched my five-year-old fiddle with her gown and hold her capped head high. When her teacher moved the tassel from the right to the left side of the yellow cap, my oldest daughter became a pre-K graduate. This class of chubby-cheeked, bright-eyed and […]