Is ResumePal the Answer?

Is ResumePal the Answer?

Job Seeker’s frustration with the application process was sited as the number one concern during an informal poll I conducted last week using multiple social media platforms including Facebook, Twitter, Myspace, and LinkedIn.  The response was overwhelming with well over 50 comments in the form of emails, direct messages, replies, and general comments.  Survey participants expressed concerns with the length of the job search process from the resume to job offer process particularly with the Talent Management Tracking Systems that most mid to large sized companies use to manage their job openings and applicant flow.

@JenniferHarper commented like many, (Biggest frustration) probably creating an account and entering your information on every organization’s website over and over again.

Candidates on average spend between more than 20-30 minutes creating profiles and submitting applications for job board websites like Monster and CareerBuilder and sometimes even longer for company specific career sites depending on candidate assessments and skill questionnaires that are required as part of the application process.

Job Fox, a company formed in 2004 aims to bring candidates and companies together with a new tool called, ResumePal.  ResumePal is a new service released earlier this year that hopes to make the application process easier for job seekers.  Candidates can visit or and create a candidate profile online once and have the ability to apply to thousands of company career sites.  Steven Toole, the VP of Employer Marketing compares ResumePal to PayPal.  Much like PayPal, job seekers can use the ResumePal service as a way to universally apply for positions.  Companies and Talent Management Systems who use ResumePal can do so at no cost which certainly makes the new tool attractive.

Job Fox’s biggest obstacle will not only be generating traffic and interest for candidates to log onto their site and create a profile as well as convincing millions of companies to utilize the free service.  Although ResumePal is a service that is at no cost to companies, the majority of companies are struggling to manage outdated and expensive talent management systems.  And updating career service sites is certainly not at the top of the priority list for most companies, who have paired down non-income generating departments like Human Resources, Recruiting, and Information Technology during the current economic crisis.

According to, Job Fox has also felt the effects of the what Job Fox called the new normal economy.  In early February 2009, Job Fox restructed its sales force and laid off 30 sales representatives.    For most  job seekers and recruiting professionals included, the jury is still out for ResumePal.

Jessica Miller-Merrell, SPHR is a new mother to Ryleigh (pictured above), blogger, human resource professional, and social media enthusiast.  Jessica’s blog at provides job seekers tips and tricks for the job hunt allowing them to learn the unwritten rules of the job search.  Jessica’s upcoming book scheduled to be released this fall is called Tweet This! Her book discusses Twitter business strategies for small business, non-profits, and consultants.  You can follow Jessica on Twitter @blogging4jobs.

Jessica Miller-Merrell

Jessica Miller-Merrell (@jmillermerrell) is a workplace change agent, author and consultant focused on human resources and talent acquisition living in Austin, TX. Recognized by Forbes as a top 50 social media influencer and is a global speaker. She’s the founder of Workology, a workplace HR resource and host of the Workology Podcast.

Reader Interactions


  1. Steven Toole says

    Hi Jessica, thanks for publishing this – in the weeks since we spoke, we’ve continued to receive commitments from employers to accept ResumePal on their careers websites. Here’s a site that shows who’s on board to receive ResumePal in the next release of their applicant tracking systems this summer:

    Your point about candidate adoption is valid – but I’d like to clarify that candidates will be able to create a ResumePal on any ResumePal employer’s website, not just or So like PayPal, ResumePal will be “everywhere”, providing job seekers with thousands of creation points.

    As your research validates, the issue that ResumePal addresses is not a small one. Our intent with ResumePal is to give job seekers and employers a simple, free solution to one of the biggest — if not the biggest — problems in today’s online recruiting ecosystem. Here’s a link to my white paper, “Breaking Down Barriers to a Perfect Recruiting Ecosystem,” if your readers would like a copy of it:

    Kind regards

    Steven Toole
    VP Employer Marketing

  2. George Chao says

    I just tried many times to go to but it keeps telling me I have timed out. I have 4G internet so this shouldn’t be happening. Help!


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