How To: Running Effective One-On-One Meetings

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So you’ve heard about others doing one-on-ones. Some do a one-hour session every other week with each team member. Counting preparation time, one-on-ones would take up a significant part of your busy schedule. You ponder: Would all the hours be well spent and justified? Running Effective One-On-One Meetings It is true that one-on-ones can be […]

How Should Continuous Feedback Affect Compensation/Promotion Decisions?

How Should Continuous Feedback Affect Compensation/Promotion Decisions?   Once your company has started giving more frequent feedback, you may be wondering how this new system will impact compensation and promotion decisions. You may be inclined to directly use the information collected, as you did with your annual performance reviews. However, this could have consequences on your […]

How to Improve Engagement By Asking the Right Questions

How to Improve Engagement By Asking the Right Questions How much do you really know about your employees’ professional goals? With the fast pace of today’s business world, many managers opt for a simple “how are you doing/how’s the workload going” weekly, biweekly or even monthly check in. Even if you’ve cultivated an open door […]

Employee Loyalty Is the New NPS

Net Promoter Score® or NPS® was developed as a means to measure customer loyalty more quickly and accurately. In a Harvard Business Review article the creator of the system, Frederick F. Reichheld, explained that simply measuring customer retention rates isn’t enough. Attracting a high number of customers is great in the short run, but loyalty […]

7 Ways Managers Can Build Trust in the Workplace

How many people trust their managers? A recent study by Edelman found that one in three employees don’t trust their employer. Another study by EY found that number to be even lower, with only 46% having trust in their organization, and 49% in their boss/team. Trust is one of the most important things you need […]