Coaching: Do You Abuse or Encourage?
So we’re talking misused and abused workplace words at PIC this month. The one that annoys me the most? Coach. As in, “I coached him on XYZ-thing and he got better” or “All she needs is some additional coaching.” It’s been used so much that now “coaching” has become synonymous with “telling someone what to […]
3 Tips to Coax Employee Potential
3 Tips to Coax Employee Potential Recently, I found myself talking to a manager about an unexpected opening in his department. He had no one ready to fill the position but couldn’t leave the role completely vacant while we searched. After some discussion, we decided on an interim appointment until the best candidate was identified. […]
Forever A Hot-Shot
In case you hadn’t heard, I started a new job in October 2012. After 6 years, I left my comfort zone to take on new challenges with a new company. About 45 days into it, I am feeling great! My staff and co-workers are responding well to the initiatives and ideas I am bringing to […]
Aces In Their Places
Once upon a time, I received a complaint from an employee. He was upset because he was being assigned to the same position on the production line every day. He was receiving no cross-training on the other positions and, after almost 6 months, he was fed up. He believed his supervisor was deliberately holding him […]
Screw The BFOQ!
Job descriptions are one of the most important documents we can create. It outlines the requirements and duties of a position — which dictate how we advertise for the job, screen and select candidates, compensate, train and develop, and evaluate performance. Screw The BFOQ! Much focus is given to making sure the physical, experential and […]
No No-Brainers
Once upon a time, I had an assistant. I put her in charge of finalizing a small project while I was on vacation. We’d made an update to the procedure manual for cleaning one of the machines. The training was complete and the addendum with the new procedure had been added to the manual. My […]