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5 Ways HR Can Support New Managers Stepping Into Their Roles


Session Description:

Being a manager, especially a new manager, is never easy. They are making a significant change from individual contributor to team manager and leader who is coaching employees and supporting them to meet the team’s goals and targets. Add in the complexity of a hybrid work environment and the stresses of finding a sense of balance as we transition back to a normal life and many new managers feel like they’re left hanging without support or training. 

HR leaders are tasked with helping our new managers prepare for and transition to these new roles, whether they are new to the organization or promoted from within the organization. In this webinar, Ramona Shaw and Jessica Miller-Merrell will talk about five different ways that human resource business partners can support their new managers transitioning into new roles. This hour long webinar worth 1.0 HRCI and SHRM recertification credits, will discuss ways to provide formal as well as informal support for new managers across the organization.

This session is pre-approved for 1.0 HRCI business and SHRM recertification credit. This session is free to all attendees. In order to receive the recert credit you must be in attendance.



Jessica Miller-Merrell, SHRM-SCP is the Founder of and the Chief Strategist at her company, Xceptional HR. She specializes in providing HR and talent acquisition consulting and resources for organizations focused on simple solutions that leverage digital and technology. She’s the author of Tweet This! Twitter for Business and The HR Technology Field Guide. Jessica has been recognized by The Economist, Forbes, SHRM Magazine and others for her contributions to HR and recruitment.




Ramona Shaw is a certified professional leadership coach and facilitator. Her mission is to develop confident, high-performing leaders and teams people love to work for. Through coaching and training she helps new and mid-level managers establish leadership behaviors, skills, and habits to reach new levels of productivity and impact in their roles.